The importance of financing projects that improve the health of thousands of people

Financing new technologies in the world of healthcare

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Photo: Towfique

The pandemic of 2020 saw the world of healthcare unprepared and with a ton of patients who had to wait. It is quite clear that proper preparations and improving the healthcare system throughout the globe are needed. Healthcare clinics started digitalizing more and more and they also started utilizing new technologies as well. New and innovative technologies in the form of AI, for example, have proved very useful. So, the importance of financing projects that will ultimately improve the patient experience is huge. Let's take a closer look at the importance of these projects and how financing them might help and improve the health of thousands of people.

With financing new projects, healthcare can grow, develop, and become more reliable

By financing health projects, health systems around the world are enabled means and ways to become more sustainable as well as to grow and develop. All of this should benefit patients the most. Making healthcare more accessible is one sure way of also making patients' healthcare journeys easier and stress-free. Millions of people today cannot access very basic healthcare services due to costs, distance, and so on. Many others receive poor and negative healthcare services and the patient is reluctant to attend any follow-ups and monitor their conditions further.

Strengthening the response time of health clinics is crucial. As we have mentioned at the beginning of this article, many health clinics were overwhelmed by the increase in patients during the global pandemic. This of course meant that they could not provide healthcare services adequately and patients experienced very poor healthcare services all around the globe at one point. Even getting in touch with healthcare providers was difficult due to call centers being constantly busy and with very few agents working.

To be ready and prepared for the future, health clinics require supportive health financing and new projects that have proven to be successful and useful in interactions with patients. So, the main importance of financing projects is making healthcare more accessible and allowing patients to have a more enjoyable and stress-free experience.

How new digital tools and technology can assist health clinics with patient communication and service delivery

We have briefly mentioned that the world saw huge benefits in utilizing new digital technologies, particularly in the area of AI. How exactly can these new technologies help? Well, to begin with, let's define what we mean by AI technologies. While AI has been around for a long time, new developments in the form of machine learning and natural language processing have allowed experts to create and enhance AI systems. This kind of AI can perform a number of different tasks as well as efficiently communicate with patients. So, how would financing help with these projects?

One of the most difficult aspects of integrating this new AI and digital services in the world of healthcare is the actual implementation process. First of all, a team of trained experts needs to be behind the AI at all times. Ai needs to be taught and trained. Furthermore, when dealing with digital services that are provided by the AI, the staff of a health clinic also needs to be somewhat trained in order to understand how to use the data that the AI has collected.

There are also additional tasks that need to be performed in order to successfully implement AI. However, once it is done, the benefits of using AI are plenty and well worth the time and effort. On the other hand, establishing something like a call center also requires a lot of time and effort as well as financing and training the agents who work there. However, when talking about the world of healthcare, call centers have been found to be rather obsolete, slow, and not really efficient.

Patients from all over the globe generally have a negative opinion of call centers and their services. Call centers are at the forefront of many health clinics but with long waiting times, constant agent switching, and very complicated and confusing menus, it is obvious why many dislike them. AI with a natural language processing engine can directly help with this problem and lower the waiting times as well as make the clinic's services much more accessible to the patients at any given time of the day.

AI and digital tools and services for the future of healthcare

So, all in all, what would be the main benefits of financing projects that directly support new and innovative technologies such as the above-mentioned natural language processing AI? Essentially, the services that a clinic offers become more accessible to the public. Patients can get in touch with this kind of AI easily from their homes. They can schedule, cancel or postpone an appointment using nothing but their smartphone or computer. In addition to this, they can also receive much-needed information regarding their healthcare journey at any time. AI has the ability to work 24/7. Furthermore, because it is all digitalized, patients living in remote areas can easily use these services to also engage with their healthcare professionals and get the information they need in a timely and accurate manner.

Digital tools and services powered by AI that use machine learning and natural language processing can also help patients with chronic conditions. Finally, communication becomes much faster, efficient, and this AI can communicate with any patient in a different way or manner. To sum up, we can see that financing new health projects is extremely important because they have shown to be a better solution for many of the current healthcare problems such as waiting times, distance, cost, call centers, etc.

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