Take care of your patients at every stage of their life

Photo: Solen Feyissa

Forming preventive campaigns for health can significantly benefit your patients. Sometimes, due to various different reasons, regular check-ups and appointments are needed to keep the health issue under control. Using a digital way of reminding patients to attend these appointments can be very efficient. In this article, we will take a look at some of the best digital tools for preventive campaigns. Furthermore, we will explain the importance of those preventive campaigns as well as other benefits of utilizing digital tools and apps powered by AI for communication with patients.

The importance of preventive campaigns - Why your clinic needs them

Health promotion and disease prevention programs focus on maintaining the health of patients and people in general. Disease prevention differs from health promotion because it focuses on specific issues and diseases. It is mainly aimed at reducing the development and severity of chronic diseases. The three main activities involved in health promotion and disease prevention are:

• Communication

• Education

• Making policy and systems

Forming preventive campaigns for health for patients can enable them to have a more satisfying and stress-free healthcare journey. However, health clinics have been constantly looking for new ways to improve and further develop their communication with patients as well as enhance the outreach of their clinic and remind patients of their regular or annual check-ups.

How can this be achieved efficiently and effectively? Luckily, the answers are already here. With new technological developments and research, including the constant move towards digitalization and the involvement of AI, health clinics can now form a better, more consistent reminder for patients and create more meaningful and better preventive campaigns for health. Let's take a look at how this can be done using new, innovative solutions.

Digital service for preventive campaigns for health

Effective use of preventive campaigns for health can be achieved through new, digital services. This service aims to remind patients of those periodic check-ups and/or examinations. The service reminds patients of the upcoming check-up or examination depending on their age or the pathology that afflicts them, which must be carried out on a certain date. However, the key advantage is being able to deliver this information on time while also maintaining and safeguarding patients' data.

Eniax has worked every day on innovative solutions for health providers and one of the many proactive services in their arsenal is the services for a preventive campaign for health. How does this service work exactly?

This service acts as a preventive health assistant. A preventive health assistant is powered by a natural language processing engine capable of communicating with patients in a completely natural manner. It is capable of forming regular conversations and patients will feel as if they are talking to a real person. This health assistant can maintain a continuous dialogue with the patient via email. It will inform the patients of the exact care he or she needs as well as schedule and reschedule appointments. There are many uses and instances where this service comes in handy for health clinics but for example, the uses of this service allow remembering, for example, annual PAP control, mammography, prostate control for men over 50 years of age, healthy control in children, among others.

Digitalization and innovation pave the way for clinics in improving communication with patients

The ways health clinics communicate with their patients are constantly improving thanks to the development of various digital tools and services. Among them, AI has been recently utilized for not only administrative tasks but also proper communication with patients. As mentioned above, a natural language processing engine built 100% to manage health interactions such as the one deployed by Eniax, can greatly enhance the outreach of a health clinic and improve its communication with patients. Namely, this kind of conversational AI is built to focus on health interactions by having the ability to constantly learn, adapt, and improve its communication abilities. It learns from each interaction and any mistakes made, no matter how small, are immediately corrected.

Patients will feel as if they are chatting with a real person and this kind of AI has the ability to adapt to each patient differently depending on what that patient likes, dislikes, what kind of services the patient needs, and so on. Using this kind of digital communication with patients as well as utilizing the different digital services powered by this AI, your clinic can send the needed information to your patients in a timely manner and they can receive it on their own, personal devices from the comfort of their own homes. There is no need to go through agents, call centers, etc.

In conclusion

So, to sum up, everything that we have said so far, preventive campaigns for health are crucial for the happiness of patients and the overall patient journey. Effective campaigns for health can be achieved through proper and timely communication with patients. Now, this is possible using online, digital services that focus on communication with patients. Namely, a digital service for preventive campaigns for health seeks to remind the patients of their regular, annual check-ups or appointments. Patients will receive the reminder on time from a personal health assistant that focuses on each patient differently. Overall, it is safe to say that increasing the reach of your clinic and maintaining communication with patients is quite easy and quite possible when you utilize the full power of these new, innovative services that are backed by a powerful natural processing engine such as Patricia™ by Eniax.