The pandemic of 2020 saw the world of healthcare unprepared and with a ton of patients who had to wait. It is quite clear that proper preparations and improving the healthcare system throughout the globe are needed. Healthcare clinics started digitalizing more and more and they also started …
We are witnessing how AI is becoming better and better and is being utilized more throughout a lot of different aspects of our everyday lives. Diagnosing disease, translating languages, providing customer service, and now, with the more advanced conversational AI, communicating as if it were a real …
Over the last decade, AI has been adopted in many different areas of our lives. Technology around us is constantly developing and changing. This includes AI technology as well. The world of healthcare has seen more and more benefits with the usage of AI. However, this has …
Humans are social beings and the need for human touch and contact is present in all of our spheres of life including healthcare. When it comes to the world of healthcare, patients need to feel comfortable and relaxed when communicating with their healthcare professionals. Therefore, in …
Although the world of digital healthcare existed long before the current pandemic, it was really around 2020 when it truly started being used worldwide. Different technologies have been proved to be effective in both doctor-patient communication and overall, in managing the health of a patient. Various digital …
Call centers are used widely around the world and have become the number one customer support channel. They are more popular than other channels such as e-mails or live chat. However, call centers are often synonymous with bad customer service. Why is this the case exactly …
Chatbots have long become popular throughout the world. They are conversational platforms powered by AI. Over the last decade, they have been implemented in various customer relationships including healthcare. However, although they can provide tireless, constant source of interaction for patients, regular chatbots in healthcare …
Managing appointments efficiently is one of the top trademarks of a well-organized and effective health clinic. If patients get their appointments on time and easily, as well as attend them, clinics are able to work efficiently and smoothly. In this article, we are going to take a …
If a health clinic were to engage patients efficiently in their healthcare journey, patients need to be not only well-informed but also informed on time. However, there have been some common misconsceptions when it comes to senior patients using newer methods of communication such as WhatsApp …
In the world of healthcare, interaction with patients is extremely important. However, as the patient number increases, health clinics around the world have started looking for a more profitable engagement with their patients. In this article, we are going to explain why it is wise to …
© Mladen Petrovic - https://eniax.care
English
Español
