Telemedicine technology is relatively new. However, it is widely used already throughout the world. According to a survey performed by Software advice, around 75% of the survey respondents were interested in trying out telemedicine. This includes both doctors and patients. Telemedicine is popular and famous …
The two terms, call center, and virtual contact center are usually often used interchangeably. However, there are significant differences between the two. In the recent years of health care development, and a gradual shift towards the digital platforms in health care service providers around the world, have …
In the world of constantly developing technology, we can see an increase in the usage of various technological innovations and solutions for a great number of different purposes. The usage of AI and overall technology in health care is not really that new. However, it is …
The conversation between the patient and the doctor is crucial in health care. Each contact with a patient needs to be properly established. Therefore, we can say that there is a huge importance of establishing a proper dialogue in each contact with the patients. In this article …
The world of health care is constantly seeking ways to improve communication between patients and doctors. A strong, trusting relationship between a doctor and a patient is needed for a good health care system. There are several different ways in which you can improve your relationship with …
The efficiency of the doctor-patient relationship relies greatly on the efficiency of their communication. However, the ever-increasing number of patients due to the pandemic as well as poor communication skills by a great number of physicians have pushed health care providers to look for ways of increasing …
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