Which communication channel is best for which purpose (Inbound VS Outbound)

Different inbound and outbound communication channels in healthcare

Photo by: Solen Feyissa

A key component in establishing a successful health clinic is communication with patients. In the world of healthcare, both inbound and outbound communication channels exist and play an important part in establishing relationships between patients and clinics. However, each communication channel serves a different purpose and …

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How can fluid, close, and decisive communication with the patient lead to better management and better rates for the medical center?

Personalized communication with patients

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Photo: NordWood Themes

In a fast-developing world of technology, communication has become instant and very fluid. Healthcare systems are also working towards enabling fluid, close, but also decisive communication where patients can easily and accurately retrieve the information they require from their healthcare professionals. To achieve this, clinics have started …

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The relevance of using empathetic language to obtain better results in patient care

Empathic communication with patients and its importance

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Photo: Austin Distel

One of the most important abilities of any healthcare professional is going to be communication skills. Efficient and natural communication that is also empathetic greatly improves the patient experience during their healthcare journey and enhances the relationship with that patient. Achieving overall better results in healthcare highly …

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How has Patricia managed to differentiate herself from regular chatbots?

Conversational AI vs regular chatbots

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Photo: John Schnobrich

Advanced, healthcare-based AI can be quite useful in the world of healthcare. Aside from establishing better and easier communication with patients, a natural language processing engine such as Patricia can help with many other administrative tasks as well. This, and many other things distinguish Patricia from regular …

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Artificial Intelligence: A new way of communicating

Conversational AI and patients

robot holding frame

Photo: Brett Jordan

Without a doubt, AI is changing the way in which we communicate. Chatbots, omnichannel communications, and targeted marketing campaigns have all impacted communication between service providers and customers. This goes for healthcare systems around the world as well. With the exponential development of AI technologies, new and …

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How does Patricia manage to give personalized attention?

AI for improved communication with patients

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Photo: Priscilla Du

Health clinics should strive to enable their patients a better more personalized and relaxing healthcare journey. Health clinics around the world need to focus on developing better communication with their patients. Thanks to the constant development of technology new digital tools and services powered by AI have …

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Do you know what Natural Language Processing is and how it improves communication with patients?

Natural language processing engine in communication with patients

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Photo: Alejandro

Communication with patients has always been a critical part of healthcare systems around the world. With well-established communication, health clinics can build better relationships with their patients and provide their services in a more efficient manner. Furthermore, good communication with patients enables them to have easier and faster …

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Reinvent your care model and leave paradigms behind

Change the way you communicate with your patients using brand-new, innovative digital technologies

person using black tablet computer

Photo: Brooke Lark

Old paradigms and care models can hold back the work and efficiency of your clinic. To increase your patient outreach as well as patient satisfaction and communication, you need to focus on reinventing your care model with new, innovative ways in the form of digital tools and …

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Don´t lose time, let Patricia work

Communicate with your patients efficiently with the use of AI

person using laptop computer

Photo: Christin Hume

Being efficient and timely in conversations with patients is crucial. Losing time can be very costly and your patients might feel dissatisfied. Therefore, clinics all around the globe are constantly looking to improve their communication with patients and make it more efficient. In this article, we will …

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Take care of your patients at every stage of their life

Take care of your patients through innovative preventive campaigns for health like Breast Cancer, Prostatic cancer, etc.

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Photo: Solen Feyissa

Forming preventive campaigns for health can significantly benefit your patients. Sometimes, due to various different reasons, regular check-ups and appointments are needed to keep the health issue under control. Using a digital way of reminding patients to attend these appointments can be very efficient. In this article …

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