Is AI a good solution for healthcare?

Photo: Nikita Vantorin

The usage of AI and other technological tools and innovations is becoming increasingly sophisticated. Different AI software is being developed everywhere around the world. Furthermore, they are being developed more effectively and at lower costs. Similar to our day-to-day life, AI is increasingly becoming an integral part of our healthcare. In this article, we are going to take a look at some of the main benefits of integrating AI with healthcare and if AI is a good solution for healthcare. Let's take a closer look.

AI, conversation with patients, and health apps

As mentioned above, the usage of AI in healthcare can be different. AI can perform several different roles in healthcare. When it comes to communicating with patients, healthcare service providers know and understand how important it is for the dialogue to be flowing seamlessly and be as timely as possible.

Patients prefer to communicate with a person who will give them timely responses as well as offer them additional information about their healthcare journey, appointment recommendations, doctors' shifts information, and so on. A proprietary natural language processing engine, that is fully built to function for healthcare purposes, has the ability to engage in a seamless conversation with the patients. This is far different from the usage of regular call centers or even chatbots. While chatbots and call centers are great on their own, the usage of AI in communication with patients is far better and more advanced for healthcare service providers. Why is this exactly the case?

Well, for starters, AI, unlike call centers, has 24/7 availability and functionality. This means that AI software designed 100% for healthcare interactions can always engage in communication with the patients. Patients prefer to have instant access to the information needed for their healthcare journey and further scheduling. With the use of AI for communication purposes, this can be achieved. Another big advantage over chatbots that AI has, is the ability to communicate outside of the given pattern of answers. When talking to a regular chatbot, you will not get more than a simple Q & A interaction. However, a natural language processing engine, built 100% to manage health interactions, can engage in a meaningful conversation that is constantly flowing and is completely natural. AI boosts healthcare service providers with a clear input of appointments that are constantly managed and if there are any reschedulings or cancellations, AI marks them and offers alternative solutions for those patients.

AI and health apps

Apps on our phones are constantly developing as well. When you incorporate AI with a healthcare app that manages a patient's healthcare journey, you get a win-win situation both for the patient and healthcare service providers. Namely, there are numerous ways to enable technology applications and apps to encourage healthier behavior in individuals.

So, AI has the ability to engage the patient more in their own healthcare journey. However, not only this but AI also increases the ability for healthcare service providers to better understand the day-to-day patterns of their patients. There are numerous wearables that patients can use while they are at home. These wearables combined with AI, transfer valuable and important data back to the healthcare service providers. Therefore, both patients and healthcare service providers get to monitor and pay attention to the vital signals and information being relayed from those wearables.

Health apps that remind patients of their upcoming appointments, rescheduling offers, and personalized preventive campaigns, all benefit the patients greatly in reducing the risk of missed appointments, screenings, results, and so on. With the use of proprietary AI software, you can deliver personalized and timely information to your patients at all times.

AI and healthcare

Aside from contact and communication with the patients that is available 24/7, AI can also form personalized conversations. Because it is constantly learning and developing, AI has the important ability to reach each patient differently. This is extremely important for healthcare providers as this kind of communication builds better trust and stronger relationships with patients.

AI can enhance healthcare systems around the world in various ways outside of communication with patients. For example, we have already mentioned the ability to automate administration, that is, to provide self-scheduling solutions to patients without them having to go through call centers or front-desk offices. AI can also help out with:

• Patient diagnosis,

• Power drug development,

• Risk prediction,

• Decision making,

• Training.

As the world of technology is constantly developing, so are healthcare systems around the world. AI is there to increase the progress of the development of healthcare service providers and make it more efficient. Proactive and personalized care is what patients deserve as well as what they need. Proper implementation of AI software can enable patients to enjoy more stress-free, relaxing healthcare journeys.

In conclusion

To sum up, as we take a look at all of the different benefits that are slowly becoming more and more evident, AI has definitely already taken its place in healthcare systems. With its ability to constantly develop and improve, healthcare has only to gain from the use of AI for its healthcare interactions, service, and research****. The potential for AI in future developments in healthcare is vast. Among others, AI has the ability to enhance genomic analysis, medical imaging, and drug discovery. Finally, as we have mentioned several times already, the communication with the patients using digital platforms as well as constant contact through numerous, different health apps combined with AI, offer patients a truly innovative, relaxing, and advanced healthcare journey.