Photo: Unsplash

Natural Language Processing AI – How it all works

To really understand how an NLP AI works, we need to look at the three essential elements it uses. NLP combines machine learning, deep learning models, and computational linguistics to understand human language. However, thanks to these elements, the AI …

Photo by: Solen Feyissa

A key component in establishing a successful health clinic is communication with patients. In the world of healthcare, both inbound and outbound communication channels exist and play an important part in establishing relationships between patients and clinics. However, each communication channel serves a different purpose and …

Photo: 13on

The phenomenon of long waiting lists in healthcare is an issue that has been long present. The moment patient demand for care surpasses the available supply of resources, waiting times occur. The high waiting lists can significantly disrupt clinics and make it impossible to efficiently generate new slots …

Photo: Irwan

When we take a look at today's healthcare landscape, we can see that patients often navigate through multiple clinics and healthcare providers when looking for different services. Whether this is because of the insurance instructing the patients to select specific clinics, or for example, patients not knowing that …

Photo: Nick Morrison

Artificial Intelligence is an invaluable advantage when deployed in healthcare. However, to get its full benefits, proper implementation is needed. Digital education is crucial and therefore health centers need to promote programs and teachings regarding the fundamental understanding of AI machine learning and neural networks, as well …

Photo: Ben White

A major problem in the modern world of healthcare has been long waiting times and influx of patients. The global health system fought against numerous difficulties during the global pandemic of 2020. The waiting times were one of the biggest issues worldwide. According to a survey by …

Photo: Chris

One of the most crucial aspects of the evolution and progress of digitalization in the world of healthcare has been teleconsultations. The pandemic in 2020 forced many health clinics, worldwide, to take a different approach in communication but also treatment of patients. It was in this period that …

Photo: Tierra Mallorca

With INBOX service, Eniax has achieved greater patient interaction through its virtual health assistant Patricia, a natural language processing engine, that now has the ability to receive questions and requests for scheduling appointments and exams, through different written digital channels. This, in turn, minimizes the need for …

Photo: Brett Jordan

Call centers and their traditional means of communication have become synonymous with long waiting times, poor communication, and unsatisfied customers. With new technology and innovation, however, ways of fixing the existing problems with call centers are on the horizon. Much like in any other industry, communication with …

Photo: Carlos Muza

The ways in which clinics are engaging patients and informing them about their healthcare journey are being revolutionized with the use of natural language processing AI such as Patricia provided by Eniax. Eniax uses several advantages brought by Patricia which allow clinics to actively and effectively inform …